FAQ

How does TapWand work?
Your contactless card sits inside the wand. When you wave it at a payment terminal, the card's built-in NFC chip does the rest. No app, no battery - pure magic. ✨

Will my card fit?
Yes - TapWand fits any standard contactless debit or credit card (the one with the ))) wave symbol). That's almost every card today.

Is it safe?
Completely. Your card stays locked inside the wand and only you use it. It's exactly as secure as a normal contactless tap.

Does it work in my country?
If your shop, café or terminal accepts contactless ("tap to pay"), TapWand works. That's most of the world. 🌍

What about big purchases?
For larger amounts, the terminal may ask for a PIN - same as any contactless payment. TapWand is perfect for everyday taps.

How long is shipping?
Each order is made to order, so please allow 2-3 weeks. Tracking is sent as soon as it ships.

Can I return it?
If it's faulty or doesn't arrive, yes - full refund or replacement within 30 days. See our Shipping & Returns page.