FAQ

How long does delivery take?

Orders are processed within 1 to 3 business days. Most orders then arrive within 10 to 20 business days, depending on where you live. You will receive a tracking number by email as soon as your order ships.

How much does shipping cost?

Nothing. We offer free standard shipping on all orders, to every country we ship to.

Which countries do you ship to?

We ship to most of Europe, North America, Australia, New Zealand and parts of Asia and the Middle East. You can see if we ship to your country at checkout.

Can I get my order before Christmas?

Delivery can take longer in November and December because of high demand. We recommend ordering as early as possible. Contact us if you are unsure whether your order will arrive in time.

Why did I get my items in separate parcels?

Your order is shipped directly from our supplier, and items can be sent from different places. Each parcel has its own tracking number.

Can I return my order?

Yes. You have 30 days after receiving your order to return it, for any reason. If you live in Norway, the EU, the EEA or the United Kingdom, you also have a legal 14 day right to cancel. Email contact@offerpath.eu with your order number to get started.

What if my item is damaged or wrong?

Contact us at contact@offerpath.eu with a photo of the item. We will send you a replacement or a full refund, whichever you prefer.

How can I pay?

You can pay with the payment methods shown at checkout. Your payment is processed securely.

How do I contact you?

Email us at contact@offerpath.eu and we will get back to you within 24 hours.